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Product

Overview

heineken-interview-arrange โ€” an interview arrangement system that covers the whole flow: selecting interview targets from survey respondents, matching them against interviewers' calendars, and confirming the schedule.

Problem (Why)

Selecting interview targets from a large pool of survey respondents and arranging schedules used to be a fragmented, manual process.

Existing problem How this product solves it
Response data scattered across CSVs and spreadsheets, impossible to filter by condition Creative Survey / Ask One answers are read from Databricks so candidates can be filtered by their answers
Candidate quality judged manually Scoring rules (projects.scoring_rules) score candidates automatically from their answers
Checking interviewer availability and sending emails done by hand Free slots are computed from Google Calendar, tentative holds are placed, and invitation emails are sent
Email round-trips with candidates cannot be tracked Candidates submit preferred slots via a tokenized public page, recorded as a status change
No record of who was sent what and when Status histories, email logs, and import logs are all persisted

Target Users

User group Description
Researchers (admin / member) Primary users. They create projects, import candidates, select them, and drive scheduling
Interviewers Linked to a project; their Google Calendar availability drives scheduling. They run the actual interviews
Viewers Read-only. Cannot perform any write operation
Candidates Submit their preferred slots from an unauthenticated tokenized page. They never access the admin console

Key Concepts

Term Description
Project One interview initiative. Holds interview duration, scheduling window, interview type, scoring rules, and arrange settings
Arrange flow The staged wizard on the project detail screen: STEP1 (date conditions, interviewers, tentative holds) โ†’ STEP2 (segmentation and candidate selection) โ†’ STEP3 (additional questions)
Segment A group of candidates classified by their answers to survey questions, defined in STEP2
Selection type Splits candidates into primary and reserve
Tentative slot A provisional event placed on the project calendar in advance, with the assigned interviewer as an attendee. Converted to a confirmed event once the schedule is fixed
Project calendar A dedicated Google calendar per project. Every event, from tentative holds to confirmed interviews, is kept here
PROTOTYPE_MODE A mode that disables email sending and Google Calendar writes. Enabled by default, and turned off on stg

Out of Scope

  • Creating and distributing the surveys themselves (that is Creative Survey / Ask One's role)
  • Recording, evaluating, or reporting on interview content
  • Paying or settling candidate incentives
  • Candidate account registration / login (tokenized URLs only)
  • Writing to Databricks (the integration is read-only)